Customer Relationship Management (CRM)

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Customer Relationship Management, or CRM, also described as Contact Relationship Management, is basically keeping track of your contacts/customers. A Rolodex used to be the main CRM before the computer age. Today it involves using technology to organize, automate, and synchronize sales, marketing, customer service, technical support, suppliers, partners and other contacts.

In any fast-paced environment it's important to be able to store and retrieve contacts quickly and efficiently, as well as associate various attributes, link by company, role or other criteria, and more. Your free® membership gives you access to the Marketplace where you can access all kinds of apps, including CRMs. Your® representative will help you choose the right components to create the ideal solution package for your specific needs, including a CRM.

If you'd like more information about CRM Apps or you have questions about® services and/or applications, contact Support, search the Marketplace for qualified services or contact LabLynx at LabLynx Contact Us, or 770.859.1992 (toll-free at 800.585.5969).