Configurability Customizability Scalability

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Configurability, Customizability, Scalability

While a system must be built on sound technology, its design must also incorporate the flexibility to be configured by user administrators and customized by developers with appropriate skills so that it can grow both vertically (in volume of data, users and testing) and horizontally (addition of more functions and features) according to the lab's requirements over time. This is especially important for the Physician Office Laboratory (POL). POLs often start out doing exclusively CLIA-waived testing and perhaps provider-performed microscopy (PPM). But over time, many see the benefit of adding instruments and expanding their range of in-house assays, reducing costs, increasing income and providing more comprehensive patient services[1], so that an LIS that is capable of supporting that expansion offers greater value than one constrained by design.

This section details User Requirement Specifications that support these capabilities.

HealthCloudPOL comes pre-configured to provide out-of-the-box functionality to suit most physician office laboratories. However, any lab will need to define the users in the system, load their own logo onto the report and many other things. These administrative configurations and more are all supported in HealthCloudPOL.

Areas where authorized users can do their own configuration include:

  • User Management - Administrators can define any number of users, assign login ID and password and enter other details, including password expiration, access profile (Lab Manager, MTA or Office Staff) and more.
  • Settings - The Settings menu item is the first step in initial setup.
    It defines your location, including address, phone, etc. and, importantly, it is where your lab's logo is uploaded so that it displays on the Order Report along with the other information. It also allows for the Lab Director and CLIA number to be displayed, in compliance with regulations.
  • Test, Panel and Parameter Management - There are over 50 common assays and ~1000 parameters included in your HealthCloud Physician Office LIS by default. But any tests that you want to use may need their parameters and/or ranges adjusted, instrument assigned etc. before being activated and published for use. Additional new tests may be created if necessary. Results may include any alphanumeric values, including symbols (e.g. <, >, etc.), and may also be selectable, with user-defined choices (e.g. present, ND, neg/pos etc.), with multi-select also available. Any tests can be grouped into panels, which can then be assigned to specimens in a single click during registration (or any other time).
  • Picklist Management - "Picklists" are the drop-down lists of choices that display on various screens. Many of these sets of choices are editable by you. Those that you can edit are listed in the Picklist Management menu item.
Picklist Management list screen
  • Specimen Types - This is an Administrative function rather than a standard lab operation. Only users with Lab Manager profile have this on their menu and may access it.

The Specimen Types List screen displays Specimen/Sample Types currently defined in the system and provides a means to define additional Specimen, or Sample, Types. A Specimen Type is also called a Matrix. A useful application of Specimen Types is to filter the tests on the Order Management screen to only display those tests that were assigned the same Sample Type as the specimen in question, which HealthCloudPOL does by default.

If it is important to separate your tests by Specimen Type you can create a test for a particular Sample Type, copy that test and change the Sample Type and possibly the Result Units for use on another matrix.

HealthCloudPOL contains several default Sample Types, which should be sufficient for most labs. If, however, you have need to define additional ones or you wish to delete or inactivate existing ones, this can be done here.

Users can make good use of this field in querying data for specimens. On all of the screens where it is used, the Sample Type is a picklist (drop-down list) where the user selects the desired type.

Specimen Types Menu Item

Sample Types 1.png

  • Parameter Groups - HealthCloudPOL enables you to add and edit Parameter Groups. Parameter Groups are simply multiple analytes (parameters) derived from the Master Parameters List, grouped together for reporting purposes.

HCPOL comes with several standard Parameter Groups that serve as group headers for Patient Report results.

Parameter Groups List Screen

Parameter Groups 1.png



LabLynx webLIMS for Clinical Laboratories is far more than just an LIS. It is a complete comprehensive platform of features and benefits tailored for you and your clinical lab. It contains all of the features and functions you need for your lab's operations. But there are also a number of additional feature and function plug-ins available to be added to your system, including integration with other systems or devices/instruments, and/or other modules. LabLynx even offers Hardware Add-Ons that include lab equipment/devices like instruments as well as label printers, scanners, etc. and IT hardware like PCs, hubs, cabling and more.

Any of these can be chosen as Implementation Options, available either initially or at any time thereafter. Choose from among them to define what you want now, and for the short, medium and long term, or decide to add on to your system whenever you like. Just let us know.

In a real sense all implementation and plugins are services, because where a feature or function exists it costs only to activate or configure it. Where it doesn't, it costs to develop it. All services are listed and discussed in the Services and Implementation Options sections of the webLIMS for Clinical Manual.

The exception to that is Hardware and Supplies, which are available through our LIMSforum Marketplace.

Your webLIMS benefits include the options to add any of a range of additional features and functions, through plugins. These items let you grow your system in modular fashion so you can add what you want when you want, in your own time and budget. The LabLynx webLIMS for Clinical Laboratories is a complete LIS on its own, but also gives you the ability to scale up and out as you grow your lab's offerings, or as you progressively increase automation to save time and money while increasing productivity and quality - and ensuring compliance. Plug-ins make it simple, quick and affordable.

To include plugins or hardware add-ons in your webLIMS solution package, either make your selections initially when talking to your LabLynx, Inc. representative, or you can submit them any time thereafter through the Help Desk.

Integration Plugins

WebLIMS can interface with anything that has an API. Or it can interface through file sharing. Basically, anything that can be interfaced can be interfaced to the LabLynx, Inc. webLIMS LIS, using our exclusive LabVia solution.


While the LabLynx LIMS and many of the other apps in the LabLynx and® libraries readily share files with instruments and other systems, there are also situations where the integration required is more complex. For those we have LabVia, LabLynx's exclusive middleware and hub hardware/software product, available through® to manage your connections and data sharing.

LabVia intelligently manages multiple data communications between all kinds of devices, services, systems or other sources.

Use LabVia to connect with:

  • SDMS, MES, PLM, DMS, EHR/EMRs, PMS or other Systems/Software or Databases
  • LIMS or other Laboratory Information Systems
    LabVia Middleware Hub
  • Instruments
  • Field Devices, Mobile, Hand-held etc.
  • POC Devices
  • Billing Services
  • Regulatory/Reporting Agencies
  • Reference or Contract Labs
  • More...

LabVia is available as an option with all® and LabLynx solutions.

LabVia Hub

The onsite part of the LabVia solution is the LabVia Hub. It is a hardware/software product that provides a central nexus point for all of the integrated nodes (instruments/devices, software applications etc.), intelligently managing their data. Full instructions on installation and setup are provided, and a LabLynx professional will guide you through the process. Or, if you prefer, we can come onsite and install it for you, ensuring all interfaced data points communicate properly. Many systems need only be able to provide files that your® Solution can access to process and report, and/or be able to receive sample information from the LIMS. If serial connections are required, then a LabVia channel is utilized, and your hub will link up with the cloud-based software portion of LabVia to ensure perfect data routing and management.

LabVia Cloud

The cloud portion of LabVia is hosted for you in our Cloud Platform (IaaS), keeping your integrations securely managed in real time. And any time you need more integrations (e.g. you buy new instruments that you'd like to interface with your system), we can add a new channel for you that is configured to transfer the data you want, in the ways you want them.

You can forget about the details and concentrate on your own work, secure in the knowledge that your interfaces will continue functioning perfectly for as long as you have them. All maintenance, support and warranty is included in your annual agreement.

If you'd like more information about LabVia or you have questions about integration of your devices, services and/or applications, contact® Support, search the Marketplace for qualified services or contact LabLynx at LabLynx Contact Us, or give us a call at 770.859.1992 or toll-free at 800.585.5969.

Report Plugins

LabLynx, Inc. has many other available report and/or label plugins besides those included with your standard LabLynx webLIMS for Clinical Laboratories solution.

These include both internal management reports, like Turnaround Time (TAT), Annual/Monthly Workload, Specimen Disposal, Training and Productivity reports, etc., as well as any custom formal reports with logo, header, etc. Specimen label sizes and designs can also be added to suit your needs.

Module Plugins


WebLIMS for Clinical works very well in conjunction with your existing patient portal. You can elect to integrate
Doc and patient at laptop.jpg
and pass order statuses and results reports so they may be viewed securely, as well as emailed alerts when they are ready, etc. If you don't have an existing portal, choose the webLIMS Portal Plug-In and upgrade the patient experience while freeing you and your staff from answering phone enquiries and calling patients. The portal can also function as a web-based requesting platform, which can be useful for health organizations, reference labs, public health or hospitals.


Alerts are useful. The webLIMS Alerts plug-in library includes email notifications based on events, like completed assays, completed entire orders, out-of-range results, impending expiration of specimens, reagents, matrices etc., or according to schedules (QC, calibrations, annual physicals, colonoscopies, mammograms or other regular assays, etc.).

Even re-certifications/training, conventions or any other item can be set to alert you so you stay on top of your schedules and work, even if they aren't lab-related. Whether you simply need internal user alerts or notifications in conjunction with the Auto-Fax/Email plug-in, the LabLynx team will set up alerts for whatever needs you have.


In the same way that Alerts can be generated based on events or schedules, results reports or other items can be set up to be faxed, displayed on a portal site or emailed to designated parties, using the webLIMS' Auto-Fax/Email plug-in.


Invoicing based on assays, straight from the LIS, can be easily added to your capabilities with the webLIMS Invoicing Plug-In. Insurance companies, patient information and lab assay histories are all securely stored in your webLIMS for Clinical solution, and the Invoicing Plug-In pulls the appropriate data to ensure accurate and timely billing. Bill direct or integrate with a billing service - it's up to you with webLIMS's Invoicing Plug-In.

Data Warehouse

Medical records.jpg
It's very useful to be able to pull any historical results and their associated information dynamically, according to immediate, ad hoc needs and criteria. The 'Data Warehouse plug-in makes all historical data available to authorized users, who can filter for exactly what they are looking for, by date range, assay, patient, specimen type - any criteria.

You always have the archived reports. But if you want to compare or review a collection of data based on specific criteria, the Data Warehouse is the plug-in that will make it happen for you. And the data are exportable as an Excel file.

Training Tracking

Keep track of all certifications and their history, along with dates of next required courses etc. Make sure you aren't at risk of being out of compliance by having expired certifications for any CLIA testing, or just generally keep track of training planning and completion.

The Training Tracking module plug-in keeps track of all of that for everyone, and lets you upload any certificates, etc. for handy access and reference. It can also be combined with the Alerts plug-in to issue reminders when it's close to the time to re-certify or when upcoming training of any kind is due.

Storage Management

Beef up the included Inventory Management functions with the Storage Control plug-in. It allows you to create locations with hierarchies, like "Storage Room 2, Freezer 1, 3rd shelf", etc., to keep track of exactly where any supplies or specimens are at any given time. Make sure you meet compliance standards by knowing where any and all devices, kits, reagents, specimens or other items are at any given time. You'll want to combine this with the Object Tracker module plug-in, so you can document and track chain of custody by checking items in and out, transferring 'ownership' and documenting disposal.

Object Tracker

Object Tracker
This plug-in works with the Storage Management module plug-in to document and track all movements of designated items through the lab and anywhere else. Use it to manage Check-in, Check-out, Transfer and Disposition of items in all areas of your facilities and those sent out and returned (e.g. to reference labs), documenting all movement, date and time, and the identity of the user performing the actions.


LabLynx, Inc. will add any scheduled events for you or show you how to create them, using the webLIMS Scheduling plug-in. Holding time alerts, password expiration notifications, training schedule notifications - any types of scheduled events you'd like to happen in the LIS (and send notifications about, using the Auto-Fax/Email and/or Alerts plugin) can be done.


The Validation Plugin module runs an automatic script and generates a report that will satisfy many regulatory compliance requirements for validation. Save thousands by using this great alternative to standard consultant-based validation projects.

Custom Plugins

Just because you don't see a function or feature here doesn't mean you can't have it. LabLynx will custom-build any type of plug-in you want. Just submit a ticket to the Help Desk or contact us and our certified development professionals are at your service. Simply let us know what you want when you are defining your scope (see Requirements Checklist), or submit a request to the Help Desk at any time thereafter, and your system can be customized in any way you choose.

Professional Services

Tool belt.jpg

In addition to the default free support services included with every HealthCloudPOL account, LabLynx, Inc. offers a complete selection of professional services, from training and implementation to custom development, to help you customize your HealthCloud Physician Office LIS exactly to your preferences and/or extend its already considerable functionality. Professional services include:

  • Setup & Training - If you prefer not to use the comprehensive guidance in the HealthCloudPOL Manual to set up your system and train users, LabLynx will be happy to provide these services.
  • Customization - Let us know about any special features or functions you'd like, either during scope planning (see the Requirements Checklist) or by submitting a request ticket to the Help Desk any time. Custom Plugins can be purchased to order.
  • Integration - Connect anything to anything with LabLynx's integration services. Whether it's through our exclusive LabVia integration or simply file transfers, LabLynx will link your HealthCloud Physician Office LIS with your EHR, or other systems, instruments/devices, agencies, billing services or any other entity to help you manage your data smoothly and accurately throughout your facilities.
  • Validation - Compliance with applicable standards is a huge part of successful lab management, and LabLynx, Inc.'s HealthCloudPOL supports them all. If you need help in validating to a particular regulation or standard, whether CLIA, CAP, CLSI, 43 CFR, GALP/GAMP or some other, LabLynx is here for you. Just include it in your original scope (see the Requirements Checklist) or submit a request ticket any time. In fact, the Validation Plugin module runs an automatic script and generates a report that will satisfy many regulatory compliance requirements for validation.
  • Go Live Assistance - It's always handy to have some professional backup as you begin using the system for the first time. No matter how careful you are in setting up and training, it always seems something unforeseen chooses that moment to surface! Keep your system launch stress-free by purchasing Go Live Assistance services from the professionals at LabLynx, Inc..



Individual Specifications were transcluded from limspecwiki

  1. "How an office lab can help patients—and your income". Journal. American College of Physicians–American Society of Internal Medicine. Retrieved 5 Aug 2015.