Getting a Quote Specific to Your Lab’s Needs

Laboratory information management systems are a strategic investment, calculated to create efficiencies that allow you to ultimately do more with the resources you have, bringing continuing return on your investment. To add additional pain in having to change your workflows to suit the system should not be part of the deal. LabLynx systems are designed with built-in flexibility, specifically aimed at delivering what your unique lab needs on your own terms, without a steep learning curve and major changes in how you work.

Our solutions are designed to be the most effective ways to quickly improve your lab's data management. Here's how our sales process works:

Step 1 - Contact us to get started

Fill out a contact form on our website or simply email us at sales@lablynx.com! We will promptly reply and get a meeting scheduled to learn about your lab and what you are looking for, and answer any questions you have about us, our solutions and the company.

It starts with learning about your needs
From the first moment you contact us, it will become very clear to you that our mission is to learn everything we can about who you are, what you do and how you do it, and, most importantly, where your lab’s pain points are and what it will take to address them – both now and continuing into the future. The more information we have, the more accurate and complete our Statement of Work (SOW) and pricing will be. So we do our very best to be very detailed in documenting exactly what is needed and wanted.

Lab Questionnaire Before we even have our first meeting, we will ask you to fill out a short questionnaire that helps us to have a preliminary understanding of what your lab does and some clues as to the product(s), scope and budget we are likely to be working with. That helps greatly in guiding our discussion and making it as productive as possible. The questionnaire is at https://lablync.com/tell-us-about-your-lab.

Initial Meeting Our initial Zoom meeting is a chance for you to tell us about how your lab works, why you are looking into software, and some details about your workflows, any desired interfaces to instruments or other systems, what your reports look like and any changes you’d like to make, your sample throughput, whether you will need any of your current/past data transferred (“migrated”) into the new system’s database and other details that we will need to consider in determining the scope of both product(s) needed and the amount of work that will need to be done to fully implement your solution. We’ll also tell you a little bit about ourselves, the company and its products and answer any questions you have for us.

Step 2 - Get a LabLynx Tailored Demo

During our initial meeting we often also provide an initial high-level tour of the system or systems of interest. But based on the information gathered during that meeting, plus any example files (reports, instrument output files, tests, workflows, etc.), we then do a more in-depth demonstration of our proposed solution that is tailored specifically for you. In some cases we may ask if we can do a pre-demo session where you show us how you are doing things currently, identifying pain points as well as features/functions you would like to keep. Everything is always documented – meetings are recorded and also AI-transcribed.
The more information we have, the better our understanding of what you need and want, and the more likely it is that you will be fully satisfied with your final delivered system!

That's right, you can sign up for a LabLynx Single Sign-On (SSO) account without buying a thing and with absolutely no obligation, so you can access resources and any apps.

Step 4 - Try out LabLynx products with full support

There's an old saying in Britain that "the proof of the pudding is in the eating." Well - have full course on us! We'll provide you with a "sandbox" system that you can try out for as long as you want, so that you can be absolutely sure it will work for your needs.

And not only that, our team will support you during that trial, helping you learn how to set up tests, resources and workflows, assign role-based access to your team and much more, until you can actually use it to process your own real-world projects/studies and samples - all before you decide for sure that you want to buy. And if you decide otherwise, just walk away. There is never any risk!

Step 5 - Order your LabLynx Solution when you are ready

If you like what you are seeing, then let's go! You can begin your subscription with your own system (and any other add-ons you like) right away, with no costs for setup/configuration that we've already done together. Use the same system you have tailored to your processes and preferences! And if you are self-hosting, we'll help you get it loaded onto your severs.

Step 6 - Set up your Lab for Success & Go Live!

If there are any additional setup items you would like us to handle for you, or integrations, customizations, additional apps, etc., we can provide hourly services as you request them - either initially or any time you want! Our goal is the same as yours: to get your system live and operational - the way you want it - quickly and affordably.