LabPortal - From Sample Submission to Report Receipt, Convenience for Your Customers

Overview:

The LabLynx LabPortal is a secure, web-based platform that streamlines the process of sample submission, client communication, and report delivery. Designed for analytical, diagnostic, environmental, and industrial testing laboratories, the portal enables clients to easily place test orders, upload files, and receive finalized laboratory reports in one centralized system.

Key Features

The smarter way to submit, track, and retrieve results securely.

Sample Submission

Online sample submission forms using test catalog with selectable analyses/packages
Barcode/QR label generation for submitted samples
Ability to upload supporting documents
Email notification to lab for new submissions
Lab dashboard for incoming sample submissions and Sample Check-in
Integration with LIMS for automatic order creation

File Upload

Ability for customer and lab staff to upload files
Email notification for new file uploads

Order Tracking

Estimated completion date visibility
Submission status updates (e.g., Received, In Progress, QA Review, Complete)
- manual or LIMS integration based
Email notifications for completion date and status changes

Report Access

Downloadable PDF/Excel reports linked to submissions
Historical report archive with search/filter functions
Upload finalized reports (PDF, Excel, Word) linked to submissions
Auto-publish reports from LIMS directly into client portal
Version control for re-issued reports
Notifications for report availability

Messaging

In-portal messaging between lab staff and clients
Automated alerts for delays, missing info, or additional requirements
Email notification for missed messages

Account Management

Security & Compliance

The LabLynx LabPortal is built with data security and compliance in mind. LabPortal meets GDPR requirements for data protection. All communications are encrypted using HTTPS, and user authentication can be configured with advanced options like LDAP and SSO, standard with LabLynx OpenSocial.

With the choice between local or cloud deployment, labs can maintain full control over their data infrastructure and access policies. And with LabLynx secure cloud hosting, you can rest assured that all data are fully backed up regularly and your IT infrastructure is fully secure and maintained.

Add-On Apps available from LabLynx to Complement your LabPortal

You always have the option to upgrade with several other applications that can be combined with your LabPortal to meet even more of your lab's data management needs:

sciCloud.net - Secure & Compliant application hosting platform (comes standard with LabPortal)

OpenSocial - Enterprise Single Sign-on (SSO) & Identity Access Management (IAM) (comes standard with LabPortal)

LabDrive - Collaborative Scientific Data Management System (SDMS)

ELabLiMS - LIMS/LIS for every type of laboratory

LabVia - Laboratory Automation, Integration & Laboratory Execution System (LES)

LabVista - Laboratory Reporting, Analytics & Data Visualization Dashboards (BI)

LabServer - On premise deployment

LiMShelp - Services & Support Platform

Technical Specifications

LabPortal runs on a web-based platform and is compatible with all major operating systems through a modern web browser. It supports multilingual user interfaces. LabPortal can be deployed in a local LabServer or in LabLynx's SSO, secure, professionally maintained, backed-up managed cloud environment.

Benefits

LabPortal provides numerous advantages for all laboratory environments:

Streamlines sample submission & tracking for customers
Transparency for clients with reduced emails back and forth
Improves client engagement & transparency
Faster turnaround with automated notifications
Strengthens compliance and audit readiness

From faster submissions to secure compliance, everything you need in one portal.

Use Cases

LabPortal is suited for a wide range of labs, including:

Environmental Testing Labs: Field staff use the portal to log sample details and receive results in a centralized dashboard. Compliance documents are automatically linked.
Food & Beverage Labs: Clients schedule recurring tests, track batch reports, and access historical results to prove quality assurance and regulatory compliance.
Clinical Testing Laboratory: Physicians upload test requests directly, track progress, and securely download patient reports. The portal ensures HIPAA-compliant data transfer.
Pharmaceutical Contract Lab: The lab provides transparent updates on turnaround times, version-controlled reports, and secure data exports that integrate with the client's systems.
Materials Testing Lab: Engineers submit orders, track progress, and download certified reports needed for regulatory approvals and compliance audits.
Academic / Research Collaboration: Researchers upload metadata and experiment notes, receive organized results, and maintain an accessible archive for publications.

Licensing & Support

Our LabLynx LabPortal l is based on an annual subscription which includes unlimited users. There are no charges based on number of reports or submissions. LabLynx provides professional support services directly, including training on functions and features, installation assistance, and custom development.

Get Started Today

Discover how LabPortal can transform your lab’s communication with your clients. Whether you're looking to increase efficiency, ensure compliance, or streamline communications, LabPortal portals offer the tools to modernize your lab.