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LabPortal - From Sample Submission to Report Receipt, Convenience for Your Customers

Overview:

The LabLynx LabPortal is a secure, web-based platform that streamlines the process of sample submission, client communication, and report delivery. Designed for analytical, diagnostic, environmental, and industrial testing laboratories, the portal enables clients to easily place test orders, upload files, and receive finalized laboratory reports in one centralized system.


Key Features 

The smarter way to submit, track, and retrieve results securely.

Sample Submission

  • Online sample submission forms using test catalog with selectable analyses/packages
  • Barcode/QR label generation for submitted samples
  • Ability to upload supporting documents
  • Email notification to lab for new submissions
  • Lab dashboard for incoming sample submissions and Sample Check-in
  • Integration with LIMS for automatic order creation

File Upload

  • Ability for customer and lab staff to upload files
  • Email notification for new file uploads

Order Tracking

  • Estimated completion date visibility
  • Submission status updates (e.g., Received, In Progress, QA Review, Complete)
    • manual or LIMS integration based
  • Email notifications for completion date and status changes

Report Access

  • Downloadable PDF/Excel reports linked to submissions
  • Historical report archive with search/filter functions
  • Upload finalized reports (PDF, Excel, Word) linked to submissions
  • Auto-publish reports from LIMS directly into client portal
  • Version control for re-issued reports
  • Notifications for report availability

Messaging

  • In-portal messaging between lab staff and clients
  • Automated alerts for delays, missing info, or additional requirements
  • Email notification for missed messages

Account Management

  • Secure login & authentication (multi-factor optional)
  • Role-based permissions (individual users, company admins)
  • Profile management (contact info, billing preferences)
  • User and permissions management
  • Audit trail for regulatory compliance (ISO 17025, GLP, CLIA, etc.)

Security & Compliance

The LabLynx LabPortal is built with data security and compliance in mind. LabPortal meets GDPR requirements for data protection. All communications are encrypted using HTTPS, and user authentication can be configured with advanced options like LDAP and SSO, standard with LabLynx OpenSocial.

With the choice between local or cloud deployment, labs can maintain full control over their data infrastructure and access policies. And with LabLynx secure cloud hosting, you can rest assured that all data are fully backed up regularly and your IT infrastructure is fully secure and maintained.

Collaboration & Access Control

Extensibility & Integration

Add-On Apps available from LabLynx to Complement your LabPortal

You always have the option to upgrade with several other applications that can be combined with your LabPortal to meet even more of your lab's data management needs:

sciCloud Favicon.png sciCloud.net - Secure & Compliant application hosting platform (comes standard with LabPortal)

OpenSocial Favicon.png OpenSocial - Enterprise Single Sign-on (SSO) & Identity Access Management (IAM) (comes standard with LabPortal)

LabDrive Favicon.png LabDrive - Collaborative Scientific Data Management System (SDMS)

ELabLIMS favicon.png ELabLiMS - LIMS/LIS for every type of laboratory

LabVia Favicon.png LabVia - Laboratory Automation, Integration & Laboratory Execution System (LES)

LabVista Favicon.png LabVista - Laboratory Reporting, Analytics & Data Visualization Dashboards (BI)

LabServer Icon 72dpi.png LabServer - On premise deployment

LiMShelp Favicon 72dpi.png LiMShelp - Services & Support Platform



Technical Specifications

LabPortal runs on a web-based platform and is compatible with all major operating systems through a modern web browser. It supports multilingual user interfaces. LabPortal can be deployed in a local LabServer or in LabLynx's SSO, secure, professionally maintained, backed-up managed cloud environment.


Benefits

ELabELNLabPortal provides numerous advantages for all laboratory environments:

  • CentralizationStreamlines sample submission & oftracking labfor datacustomers in a secure digital notebook
  • EnhancedTransparency collaborationfor clients throughwith sharedreduced accessemails back and live updatesforth
  • ImprovedImproves reproducibilityclient engagement thanks& to templated protocols and version trackingtransparency
  • SimplifiedFaster turnaround with automated notifications
  • Strengthens compliance with electronic signatures and audit trails
  • Reduced waste and overhead via efficient inventory tracking and organizationreadiness

From faster submissions to secure compliance, everything you need in one portal.

Use Cases

LabLynx myLabCare portalLabPortal is suited for a wide range of labs, including:

  • AcademicEnvironmental LabsTesting Labs: :Field Managestaff studentuse projects,the publishportal reproducibleto research,log sample details and collaboratereceive acrossresults departments.in a centralized dashboard. Compliance documents are automatically linked.
  • Food & Beverage Labs: Clients schedule recurring tests, track batch reports, and access historical results to prove quality assurance and regulatory compliance.
  • Clinical Testing Laboratory: Physicians upload test requests directly, track progress, and securely download patient reports. The portal ensures HIPAA-compliant data transfer.
  • Pharmaceutical andContract BiotechLab: Companies:The Ensurelab compliance,provides protecttransparent IP,updates on turnaround times, version-controlled reports, and streamlinesecure yourdata lab'exports that integrate with the client's unique workflows.
  • Clinical Research Organizations: Maintain regulatory documentation and protocols.systems.
  • Materials andTesting Environmental Science LabsLab:: TrackEngineers complexsubmit experimentsorders, track progress, and managedownload diversecertified inventories.reports needed for regulatory approvals and compliance audits.
  • Academic / Research Collaboration: Researchers upload metadata and experiment notes, receive organized results, and maintain an accessible archive for publications.

Licensing & Support

Our LabLynx LabPortal l is based on an annual subscription which includes unlimited users. There are no charges based on number of reports or submissions. LabLynx provides professional support services directly, including training on functions and features, installation assistance, and custom development.


Get Started Today

Discover how LabPortal can transform your lab’s communication with your clients. Whether you're looking to increase efficiency, ensure compliance, or streamline communications, LabPortal portals offer the tools to modernize your lab.

Contact us at sales@lablynx.com to start planning for your new LabPortal today!